Support Center
Explore our knowledge base, troubleshooting guide, and blog to learn more about Eyegaze, or contact support when you need help with something specific.
Videos
Tune In to Our Latest Videos
What is Eyetracking?
Edge Link Overview
Calibration Tips
In-Depth Demonstration of Eyegaze Edge Links
Articles
Most Recent Posts
Anti-smoking Legislation Tested with Eye Tracking
Australians are wrestling with the idea of removing all branding from cigarette packaging, and eye tracking research is playing an important part in the outcome of the debate. Those against the removal of branding claim that by doing it so would infringe on the...
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Jogger with ALS Inspires Us by Completing a Marathon
People living with ALS inspire us every day. From communicating and interacting with the world around them to working demanding jobs and even writing books, it seems there is nothing people with ALS cannot do. One woman is even tackling the great physical feat of...
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Robots for Humanity Opens a Whole New Virtual World
Social media is breaking down barriers for people living with disabilities. By participating in online communities, these individuals can overcome physical limitations and participate in social life more easily. Virtual worlds offer one of the most realistic...
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FAQ
Common Eyegaze Questions
How does Eyegaze work?
A high speed infrared sensitive camera is focused on one or both of a users eye’s. The camera takes 60 pictures a second of the users eye(s). After a 15 second calibration the Eyegaze Edge® system will predict where a user is looking on the screen.
Will the system work outside?
The small amount of infrared light coming from the camera is competing with all the infrared light coming from the sun. If the system is under direct sunlight it will get false reflections and will not track accurately. This is a common problem with all eyegaze systems.
If you are trying to use the Eyegaze Edge® outdoors, seek out shaded areas. To some degree, how well the system works outdoors is dependent on how reflective the retina of the user’s eye is.
Can I operate the Eyegaze Edge® while lying on my side?
Yes, and its not necessary to turn the screen sideways to do so. You can leave the Eyegaze Edge® upright as you lay on your side to use it.
Support
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