Support Center
Explore our knowledge base, troubleshooting guide, and blog to learn more about Eyegaze, or contact support when you need help with something specific.
Videos
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What is Eyetracking?
Edge Link Overview
Calibration Tips
In-Depth Demonstration of Eyegaze Edge Links
Articles
Most Recent Posts
How the Eyegaze Edge is Helping People with Disabilities Live Better Lives
In 2011, NFL star, husband and father, Steve Gleason, was diagnosed with amyotrophic lateral sclerosis, or ALS, a progressive neurodegenerative disease that attacks motor neurons in the brain and spinal cord and affects muscle function. Currently, Gleason uses...
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5 Things You May Not Know About Eye Tracking Technology
Eye tracking technology makes the news often these days, in stories ranging from consumer device launches to medical diagnostic research to assistive technologies. However, few people take the time to explore the science behind this technology that is improving...
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Eye Tracking Technology is Helping to Prevent Texting-Related Accidents for Teens with ADHD
Teens get a bad reputation for being careless drivers, and a study shows those suffering from ADHD are even more likely to be involved in dangerous auto accidents. And, as if operating a vehicle in dense traffic weren’t enough of a challenge for drivers who have a...
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FAQ
Common Eyegaze Questions
How does Eyegaze work?
A high speed infrared sensitive camera is focused on one or both of a users eye’s. The camera takes 60 pictures a second of the users eye(s). After a 15 second calibration the Eyegaze Edge® system will predict where a user is looking on the screen.
Will the system work outside?
The small amount of infrared light coming from the camera is competing with all the infrared light coming from the sun. If the system is under direct sunlight it will get false reflections and will not track accurately. This is a common problem with all eyegaze systems.
If you are trying to use the Eyegaze Edge® outdoors, seek out shaded areas. To some degree, how well the system works outdoors is dependent on how reflective the retina of the user’s eye is.
Can I operate the Eyegaze Edge® while lying on my side?
Yes, and its not necessary to turn the screen sideways to do so. You can leave the Eyegaze Edge® upright as you lay on your side to use it.
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Fairfax, Virginia 22030
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