Support Center
Explore our knowledge base, troubleshooting guide, and blog to learn more about Eyegaze, or contact support when you need help with something specific.
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What is Eyetracking?
Edge Link Overview
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In-Depth Demonstration of Eyegaze Edge Links
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Most Recent Posts
5 Important Facts About Eye Tracking Technology
Eye tracking technology makes the news often these days, in stories ranging from consumer device launches to medical diagnostic research to assistive technologies. However, few people take the time to explore the science behind this technology that is...
Eye Tracking Technology Keeps Teens Safer Behind the Wheel
Teens get a bad reputation for being careless drivers, and a recent study shows those suffering from ADHD are even more likely to be involved in dangerous auto accidents. And, as if operating a vehicle in dense traffic weren’t enough of a challenge for drivers who...
FAQ
Common Eyegaze Questions
How does Eyegaze work?
A high speed infrared sensitive camera is focused on one or both of a users eye’s. The camera takes 60 pictures a second of the users eye(s). After a 15 second calibration the Eyegaze Edge® system will predict where a user is looking on the screen.
Will the system work outside?
The small amount of infrared light coming from the camera is competing with all the infrared light coming from the sun. If the system is under direct sunlight it will get false reflections and will not track accurately. This is a common problem with all eyegaze systems.
If you are trying to use the Eyegaze Edge® outdoors, seek out shaded areas. To some degree, how well the system works outdoors is dependent on how reflective the retina of the user’s eye is.
Can I operate the Eyegaze Edge® while lying on my side?
Yes, and its not necessary to turn the screen sideways to do so. You can leave the Eyegaze Edge® upright as you lay on your side to use it.
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Eyegaze Inc.
10363 Democracy Lane
Fairfax, Virginia 22030
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(800) 393-4293